Leadership in Action: An Exclusive Interview with Karim Daboussi, Executive VP – FMD at FGC
Brief Introduction:
Karim Dabboussi, FMD is an experienced professional in facilities management, currently serving as the Executive VP – FMD at First Gulf Company. With a strong background in implementing industry standards and optimizing operational efficiency, he plays a key role in ensuring high-quality facility services across various projects. His expertise includes strategic planning, sustainability, and innovative solutions to enhance operational performance and asset management.
- Question:
Can you briefly explain the transformation your department has undergone and its current role in the market?
Answer:
We have successfully transformed from a traditional department into a fully integrated business unit, focused on efficiency, service quality, and market competitiveness. This has helped us become a well-recognized leader in the facilities management market in Saudi Arabia, aligning with Vision’s goals of modernization and operational excellence.
- Question:
How does your facilities management business unit contribute to Saudi Vision 2030?
Answer:
Our business unit plays a vital role by driving operational excellence, enhancing sustainability, and creating jobs in line with Vision 2030. We are improving infrastructure, streamlining processes, and adopting cutting-edge technology, all of which contribute to the Kingdom economic diversification and growth.
- Question:
What sets your business unit apart from others in the facilities management sector?
Answer:
Our commitment to innovation and sustainability, combined with a customer-centric approach, differentiates us. We have built a strong reputation for delivering high-quality services while consistently adapting to the evolving needs of the market, making us a trusted partner for many organizations in the Kingdom.
- Question:
What role does technology play in your facilities management transformation?
Answer:
Technology is at the core of our transformation. We have integrated smart systems like CAFM (Computer-Aided Facility Management) in projects to streamline operations, enhance predictive maintenance, and improve energy efficiency. This not only boosts operational efficiency but also aligns with Saudi Vision 2030’s emphasis on smart cities and digitalization.
- Question:
What has been the biggest challenge during this transformation, and how did you overcome it?
Answer:
The biggest challenge was shifting mindsets from a departmental approach to a business unit model. We overcame this by investing in training, fostering a culture of innovation, and focusing on clear communication across all levels. The result is a highly motivated and capable team ready to meet market demands.
- Question:
How has the business unit contributed to job creation and local talent development?
Answer:
Our transformation has created numerous job opportunities, particularly for Saudi nationals. We’ve implemented robust training programs, offering both technical and managerial development, ensuring we’re empowering the next generation of leaders in facilities management.
- Question:
What are your key goals for the business unit over the next few years?
Answer:
In the next few years, our goals include expanding our market share, further integrating smart technologies, and focusing on sustainability. We aim to be the benchmark for excellence in facilities management, setting new industry standards that align with the Kingdom Vision 2030 goals.
- Question:
What is your vision for the future of facilities management in Saudi Arabia?
Answer:
The future of facilities management in Saudi Arabia is highly dynamic, with a strong focus on smart buildings, sustainability, and green energy solutions. We see tremendous potential to grow and contribute to the Kingdom’s infrastructure development, especially in line with the Vision 2030 objectives of creating world-class, sustainable urban spaces.
